All legal correspondence must be directed to our Legal Department via email or post:
Legal DepartmentReshaping Travel Pvt. Ltd. (Passprt) is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. However, in accordance with EUˀ regulations, you may access the European Commission's Online Dispute Resolution (ODR) platform via the following link: https://ec.europa.eu/consumers/odr