Dubai Aquarium & Underwater Zoo

• Arrive before noon - Crowds build up quickly after 1 PM, and it gets noisy inside the tunnel.
• You can see the huge aquarium for free from the mall walkway - buy tickets only if you want to go inside for the tunnel and zoo experience.
• Weekday mornings are perfect for calmer visits and clearer photos without people in the frame.
• Skip-the-line tickets aren’t worth it here - standard admission works just fine.
• Combo passes (Aquarium + Penguin Cove) save money, but each extra takes time - plan at least 1.5–2 hours total.
• Lighting inside is dim, so bring a phone with good low-light camera settings or use the aquarium glass reflection for creative shots.
• After your visit, the Dubai Mall food court nearby has affordable snacks and water refill stations - far cheaper than inside cafés.

1. Ticket Verification & ID

• A valid government-issued photo ID or passport matching the booking name is required for entry.
• Dubai Aquarium & Underwater Zoo reserves the right to deny entry if the ticket type, age, or other requirements are not met.

2. Age, Height & Safety Restrictions

• Children under 16 must be accompanied by a paying adult where required.
• Cage Snorkeling participants must be 8 years or older and able to swim. Pregnant guests and those with serious medical conditions cannot participate.
• Access to certain experiences may be restricted for safety reasons.
• Guests must follow all safety instructions provided by aquarium staff; non-compliance may result in denied access without refund.

3. Option-Specific Rules

• Cage Snorkeling: Each cage accommodates up to 4 guests per session; equipment and lockers are provided.
• The Gold Pass: Includes access to the Aquarium Tunnel, Underwater Zoo, and Penguin Cove, along with the fish-feeding experience and glass-bottom boat tour.
• Penguin Cove: Capacity is limited; advance booking is recommended.

4. Dress Code & Cultural Compliance

• Swimwear must meet hygiene and safety standards in designated areas.
• Headcap or loose clothing must be securely tied to avoid safety hazards.
• Guests must observe local cultural sensitivities while in aquarium or zoo areas.

5. Accessibility

• Wheelchair accessible; prams or strollers can be used for infants and small children.
• Public transportation and internal paths are accessible for guests with limited mobility.
• Suitable for all physical fitness levels, but guests must assess their personal comfort before participating in activities like Cage Snorkeling.

6. Refunds, Liability & Booking Partner Responsibility

• Tickets are non-refundable for late arrivals, missed experiences, or closures due to safety, animal care, or severe weather.
• Booking partner is not responsible for operational changes, ride closures, weather delays, or queue times.
• Guests are responsible for personal belongings; the aquarium and booking partner are not liable for lost or stolen items.
• All experiences are non-transferable and valid only for the selected date, time, and option.
• Any disputes regarding experience operations must be addressed directly with Dubai Aquarium & Underwater Zoo.

7. Reference & Official Source

• Operational hours, dates, and experiences may change; always check the official website before visiting: Dubai Aquarium & Underwater Zoo.
• External information is for reference only; actual conditions and requirements take precedence.